Security

Online Security Policy

Callaway Golf knows that our online customers are concerned about data security and privacy and we take these concerns very seriously. That’s why we employ reasonable measures to protect your Personal Information. To find out more about how we use and manage your Personal Information, please see our Privacy Policy.

One of the ways that we protect your Personal Information is by accepting orders only from browsers that communicate through Secure Socket Layer (SSL) encryption technology. When we ask you for a credit card number, the information will be SSL encrypted. Personal Information is stored in a secure environment protected by a combination of physical and technical measures. The information may be kept in separate locations or it may be aggregated into reports, lists or databanks. There is no general public access to this information. In some cases, the Personal Information may be encrypted before you conduct your transaction, using appropriate secure technology. If you send us correspondence such as email or postal mail, or contact us by phone, we may collect such information in a file specific to you. These files will also be stored in secure locations.

Always keep in mind, however, that the Internet is not a secure system and you should always be cautious about the information you disclose while you are online. Although we take steps to protect your Personal Information against loss, misuse and alteration, we cannot absolutely guarantee the security of your Personal Information provided over the Internet and we will not be responsible for loss, misuse or alteration of the Personal Information. As such, we also give you the choice of making a purchase by phone rather than online. If you would prefer to use this method, simply call us toll free at 1-877-CALLAWAY (877-225-5292).

Similarly, while we continually strive to evaluate and implement enhancements in security technology, it is important for you to take steps to reduce the potential for fraud, misuse or unauthorized access to your Personal Information. This includes such things as choosing a hard-to-decipher, random password, keeping your password private, using up to date anti-virus software and spyware blockers, avoiding public or shared computers and keeping abreast of the latest scams. If you ever feel that your account or Personal Information has been compromised, please call us toll free immediately at 1-877-CALLAWAY (877-225-5292).

Under the Fair Credit Billing Act, all major credit card companies protect cardholders against fraud, subject to a $50.00 deductible. In the event of unauthorized use of your credit card, you must notify your credit card provider in accordance with its reporting rules and procedures.